Logs (Big Tech Life Saver/ Time Saver)
Everyone should be familiar to the biggest time saver by microsoft the Event Viewer. Located in administrative tools in the control panel this little gem can be a big time saver. A client e-mailed with a screen shot of a specfic Blue Screen of Death (BSOD). Noting the time I directed her to look at the event viewer for any events. Sure enough a Spyware was trying to connect with the internet, norton stopped a virus but also crashed the pc. After running spybot and removing several spywares, problem was solved. The Event view can give you an in depth look at problems and potential problems. The wise tech always looks toward the event viewer to start teching a pc.
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